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WARRANTY CLAIM

We stand behind the premium quality of the parts we sell. Follow this simple process to initiate a claim.

Eligibility Guidelines

Warranty claims are strictly subject to the original manufacturer's terms and conditions. Warranties typically cover manufacturing defects and do not cover damage caused by improper installation, misuse, racing applications, or normal wear and tear.

How to Submit a Claim

01

Gather Details

Collect your original purchase invoice and order number.

02

Take Photos

Take clear photographs or videos demonstrating the defect clearly.

03

Email Us

Send everything to info@octaneps.com.

Processing Timeline

Once we receive your claim, we will liaise directly with the manufacturer on your behalf. Please allow 7-14 business days for the manufacturer to review the claim. If approved, we will provide you with a replacement or repair instructions as per the manufacturer's policy.